Privacy Policy - ManuFactum

Introduction

Welcome to ManuFactum’s Privacy Policy. We value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

How We Use Your Information

Your personal information is used to process orders, manage your account, communicate with you about your order, and enhance your shopping experience. We may also use your data to inform you about new products, offers, or updates related to ManuFactum.

Payment Processing

All payments made on our website are securely processed through trusted third-party payment processors. We do not store or have access to your full payment card details. These details are handled by our payment partners in compliance with industry security standards.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website, processing orders, or providing customer service. These partners are required to protect your information in accordance with this policy.

Third-Party Services

Our website may include links to third-party services, such as payment processors or social media platforms. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encryption, secure server environments, and access control protocols. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner and ensure your data is handled in accordance with applicable privacy laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or store personal information from children under this age. If we become aware of such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically for any updates.

International Data Transfers

If you are accessing our website from outside the country where we operate, please be aware that your personal information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. We will take steps to ensure your data is treated securely regardless of the location.

Third-Party Analytics

We use third-party analytics services to better understand how users interact with our website. These services may collect information such as your IP address, device type, and browsing activity. The data collected is anonymized and used for improving our services and user experience.

Email Communication

By providing your email address, you agree to receive communications from us regarding your order, as well as promotional offers and updates. You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [email protected].

Social Media Features

Our website may include social media features, such as sharing buttons or widgets. These features may collect information about your browsing behavior and IP address. Interaction with these features is governed by the privacy policies of the respective social media platforms.

Customer Support

If you contact our customer support team, we may collect additional information necessary to resolve your issue. This may include your name, contact details, and a description of the problem. All data shared during support interactions is handled confidentially and used solely for resolving your request.

User-Generated Content

If you submit reviews, comments, or other user-generated content on our website, please be aware that this information may be publicly visible. We recommend avoiding sharing sensitive personal information in publicly accessible areas.

Contact

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at [email protected].