Terms of use - ManuFactum
General Terms
By accessing or using the ManuFactum website, you agree to comply with these terms. Our products are handmade, and variations are part of the unique nature of our craftsmanship. All content on this website, including text, graphics, and images, is the property of ManuFactum and may not be used without permission.
Product Specifications
All products listed on ManuFactum are handmade, and as such, individual items may differ slightly from the images shown. This uniqueness is inherent in our production process, and we strive to deliver products of the highest quality. Please review the product details carefully before making a purchase.
Ordering Process
When you place an order on ManuFactum, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order; it is simply an acknowledgment that we have received your request. We reserve the right to accept or decline your order after reviewing availability and other factors.
Payment Methods
ManuFactum accepts various payment methods, including credit cards and online payment platforms. Payments must be made in full before products are shipped. All payment details are processed securely, and we do not store any sensitive information on our servers.
Shipping and Delivery
We aim to dispatch all orders within the time frame specified on our website. Shipping times vary depending on your location. Please allow additional time for handmade products to be crafted and shipped. You will receive a shipping confirmation with tracking information once your order has been dispatched.
Returns and Refunds
Due to the handmade nature of our products, we only accept returns for defective items. If you receive a product that is damaged or not as described, please contact us within 14 days of receiving your order. Refunds will be processed within 7 business days after we receive the returned product.
Privacy Policy
Your privacy is important to us. ManuFactum collects and uses your personal information only to process orders and improve your shopping experience. We do not share your data with third parties without your consent, except where required by law. For more details, please refer to our full Privacy Policy.
Intellectual Property
All content on the ManuFactum website, including product designs, images, logos, and text, is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit permission from ManuFactum.
Limitation of Liability
ManuFactum is not liable for any damages arising from the use of our website or products. This includes, but is not limited to, damages caused by shipping delays, loss of data, or errors in product descriptions. Our liability is limited to the purchase price of the products in question.
Contact Information
If you have any questions or concerns about these Terms of Use, please contact us at [email protected]. We are here to assist you with any inquiries you may have.